Published · 2026-09-01
Frequently Asked Questions (FAQ)
View JingWei s FAQ on industrial machinery for cables, pipes & fabrics. Learn about placing orders, OEM services, factory-direct pricing, & our after-sales support.
Frequently Asked Questions (FAQ)
To help you quickly understand our products and services, we have compiled the following common questions and their answers.
How to place an order? (Purchase Guide)
- Step 1: Requirement Communication
Please contact us online to detail your project requirements, including materials to be processed, specific needs, etc. You can provide this information via text, pictures, or videos.
- Step 2: Solution & Quotation
Our sales representative will recommend a suitable machine model based on your needs and provide a reasonable quotation.
What is the lead time?
- Standard Models:
Delivery within 3-5 working days after payment.
- Customized Models:
Delivery within 5-15 working days after payment.
How can I track my order?
You can check the status of your shipment using the provided tracking number. Please click here to track: Track Order
How is the machinery packaged?
- We typically use standard wooden cases for machine packaging.
- Some small machines and parts are packaged in cartons.
- We can also pack according to your specific requirements.
What payment methods do you accept?
We accept various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, PayPal, etc. For specific payment account information, please contact our support center.
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